ESSENTIAL SKILLS REQUIREMENTS:- Experience in Azure Monitoring Tools
- Experience in VMWare Horizon Cloud preferably Next Gen
- Experience in Azure Networking
- Knowledge of VMWare Workspace ONE Access and Unified Endpoint Management
- Knowledge of Microsoft Intune
- Knowledge in Scripting (Powershell)
- Experience in VMWare Intelligence
- Experience in VMWare Freestyle
- Experience in operation of Windows Servers (higher than 2016)
- Experience in Windows Client (Windows 10 / 11) OS troubleshooting and patch management
- Experience with Active Directory and GPO
- Experience with Scripting (PowerShell, Python etc.)
- Experience Citrix Xen-Desktop (higher than 7.x) and Xen-App (higher than 7.x) full stack
- Experience Citrix Netscaler (higher than 12.x) and Storefront
- Experience Citrix XenServer (higher than 7.x)
- Experience Citrix on VMware Hypervisor Stack (higher than VMWare ESXi 6.x)
- Experience with monitoring tools (Aternity, SCOM, AZURE, Nagios, Dynatrace etc.)
- Experience in troubleshooting in infrastructure
- Experience in data-driven monitoring and analytics
- Experience with ITIL processes (Incident, Change and Problem management)
- Plan and execute maintenance tasks (change management)
- Plan and execute infrastructure lifecycle tasks (technical lifecycle, change management)
- Resolve incident tickets
- Analyze and resolve problem tickets
- Any additional responsibilities assigned in the Agile Working Model (AWM) Charter
ADVANTAGEOUS SKILLS REQUIREMENTS:- Experience with cloud technologies and cloud providers (Microsoft Azure, Amazon Web Services)
- Microsoft W365
- Experience in operation, maintenance of VDI technologies (Microsoft and VMware Horizon)
- Automated problem remediation
- Machine learning (ML) for data analytics
- Network troubleshooting skills
- Understanding of Rest API technology
- Experience with cloud technologies and cloud providers (Microsoft Azure, Amazon Web Services)
- Experience in operation, maintenance of VDI technologies (Microsoft and VMware Horizon)
WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE?- A university degree in a relevant field of study (e.g., computer science, engineering, sciences, etc.) or a comparable qualification
- 5+ years Operations experience with Citrix VDI and App stack
- Experience with windows desktops and server support
- Experience with Windows Terminal Server
- Experience with software packaging and image creation
- Experience with hardware and software lifecycle
- Experience with ITIL processes (Problem, Incident, Change management)
WHAT WILL BE YOUR ROLE AND RESPONSIBILITIES?- Be involved in the maintenance and operation of a global Digital Workspace infrastructure for virtual devices.
- Be a maintenance and operations focused team member for our cloud and on-premises VDI platforms.
- Ensure smooth operation of VDI platforms.
- Actively work on improving operational excellence including automation and proactive monitoring approaches.
- Collaborate with an international product team, external providers, vendors, and end-users.
- Treat security as a first-class citizen.
- Work closely with stakeholders, development teams in constantly improving our VDI platforms stability and availability.
- Work with other IT teams on integration of new features and components.
Main Function:- Be responsible for the operations and standardization of the enterprise VDI infrastructure, platform, and desktop components.
- Verify, plan, and execute maintenance tasks together with other infrastructure teams.
- Continuously improve operational stability.
- Automate platform operations, troubleshooting, and maintenance topics.
- Install, configure, maintain, and deploy virtual Apps and desktop images.
- Installation, Configuration, and maintenance of RDSH servers, e.g., Windows Server, Windows Multisession.
- Installation, Configuration, and maintenance of Published Application presentation layer (e.g., XenApp & Citrix Workspace).
- Application and Server hardening (e.g., Ivanti).
- Work with Application Monitoring tools.
Apply Now