experience will be advantageous. The post Financial Services Manager – 9435 appeared first on freerecruit.co
escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports lead process meetings / calls. In addition to call service levels, customer satisfaction and accuracy accuracy and quality on calls will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a support functions/departments in India to facilitate service delivery • Ability to work independently with minimal
escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports lead process meetings / calls. In addition to call service levels, customer satisfaction and accuracy accuracy and quality on calls will be key metrics to be focused on. Attrition management will be a prime deliverable QUALIFICATIONS Should have thorough knowledge of end-to-end Service transaction processing • Deal with people in a support functions/departments in India to facilitate service delivery • Ability to work independently with minimal
record keeping & filing. To deal with customers in a customer centric manner by upholding and promoting Legislation Statutory Legislation SAGE 300 Employee Self-Service Microsoft Office Proficiency Basic Accounting Principles
internal teams to ensure customer satisfaction
and administrative software and templates Customer services Timeously responding to all queries/complaints queries/complaints Entrenching good rapport with customers Minimum: Completed national diploma with financial accounting
provide a wide range of insurance products and services to individuals and businesses. Our mission is commitment to excellence and our dedication to customer satisfaction. This is a full-time Financial Planner for providing personalized financial planning services to our clients. This includes assessing their
provide a wide range of insurance products and services to individuals and businesses. Our mission is commitment to excellence and our dedication to customer satisfaction. This is a full-time Financial Planner for providing personalized financial planning services to our clients. This includes assessing their
Accountant in managing Debtors book: Sending out of customer statements at the beginning of the month Ensuring Ensuring all documents are provided to customers on a timely basis to allow timely payment of outstanding outstanding amounts due Following up with Customers mid-month to establish whether all documentation has been received Following up on overdue customer accounts Generating invoices and send it out to the customer Follow up on and and resolving customer queries relating to invoices and pod's Maintains historical records by filing documents
Our client within the Financial and Investment services based in the UK and South Africa is currently advisors with the investment planning processes and services offered to a practice based in the UK and South quality and efficient professional end-to-end customer services and related processes. Maintain and enhance financial planning process At least 5 years Financial Services Industry work experience in a senior role Be able levels Responsibilities: Understand products and services offered by the business. Analyse monthly fund