Inbound Call Centre Customer Service Jobs in Cape Town Region
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Inbound Client Contact Centre Administrator
Cape Town City Centre
R11 000 Monthly The contact centre is responsible for the inbound telephonic servicing of the individual policyholder providing a first call resolution experience, while maintaining a high standard of customer service. They also br />
- To be logged onto the Client Services inbound telephone queue and web touchpoint.
- Resolve
- Resolve a minimum of 30 telephone calls per day.
- To respond to and resolve about 15 general/claim-related strive to have zero lost calls per day.
- To log all telephone calls received on the policy/claim
share this job on whatsappCustomer Service Agent. (shipping)
Jean-mari Hellig ConsultCape Town Region
Cape Town is looking for a Customer Service Agent. Receive and process customer orders, consignment stock feedback to customers (internal and external) on loading dates. Request quotations from 3x FF service providers nominated freight forwarder with consideration to customer request dates and arrange any pre-export inspections delivery of customer orders. Track shipments, liaise with freight forwarders, and update customers weekly Process customer orders for delivery at destination and arrange delivery with 3 PL service providers
Customer Service Manager
Cape Town City Centre
exceptional quality and design excellence to our customers, while fostering a culture of creativity, passion
Job Description:
As the Customer Service Manager at Carrol Boyes, you will play a vital by driving our customer experience strategy and deliver unparalleled customer service in an omni-channel include:
Drive and execute the customer experience strategy of the business
Work consistent, and exceptional customer experience.
- Develop and implement a customer experience strategy
Customer Service Agent
Cape Town City Centre
R9000 Monthly
Job Description
We are looking for customer-focused and results-orientated individuals, with sound
interpersonal skills, to deliver exceptional service to customers across multiple channels.
Key
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- Query Handling (Inbound/E-mail/Webchat/etc.)
- Responding to a defined range of customer queries or resolutions for customers
- Liaising with internal/ external parties to resolve customer queries
- Escalate manner
- Provide accurate information to customers
Requirements
- Experience
Bpo Process Trainer - Sales, Customer Service (24/7 Contact Centre)
Igt SolutionsCape Town Region
IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative journey. As part of our ongoing commitment to customer satisfaction, we are expanding our 24-hour contact knowledgeable and capable of delivering top customer service in an accurate, courteous and constant manner staff, helping them be successful in offering customer service up to leading global brands' expectations communication skills Strong Sales background Top Customer and Client handling skills Experience in process/soft
Client Contact Centre Service Administrator
Cape Town City Centre
R11000 Monthly
ðð Join Our Dynamic Client Contact Centre Team! ðð
Are you ready to embark on
filled with bubbly conversations, outstanding customer interactions, and a commitment to excellence?
you!
Position Available: Inbound Client Contact Centre and Correspondence Administrator
inbound calls and web touchpoints to deliver exceptional service.
Customer Service Agent Cape Town
Jean-mari Hellig ConsultCape Town Region
Cape Town is looking for a Customer Service Agent. Receive and process customer orders, consignment stock feedback to customers (internal and external) on loading dates. Request quotations from 3x FF service providers nominated freight forwarder with consideration to customer request dates and arrange any pre-export inspections delivery of customer orders. Track shipments, liaise with freight forwarders, and update customers weekly Process customer orders for delivery at destination and arrange delivery with 3 PL service providers
Fabric & Fashion Customer Service Representati
Sydsen RecruitCape Town City Centre
Reference: CAW005477-JH-1 Fabric & Fashion Customer Service Representative - Cape Town CBD, Western Cape Selling: Showcase the unique value of our products/services to potential clients. Listen actively to understand
Fabric & Fashion Customer Service Representative
Cape Town City Centre
15 000 Monthly />
- Showcase the unique value of our products/services to potential clients.
- Listen actively
Customer Service Technician Cape Town
Recruitment LegendsCape Town Region
R28 000- 38000 PM Managed IT services company seeks a Dynamics Sales/Customer Service CRM Technician Technical Proficiency: configuring and customizing the Customer Service and Sales modules is needed. Sales and Service Process Optimization: rules to streamline sales and service operations. Knowledge of Customer Service Workspace is a huge PLUS Problem-Solving escalations and ensuring timely resolution of customer issues. Communication and Collaboration: Effective
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