FCU to drive strategy execution, putting our customers' needs at the forefront
The company provides comprehensive automotive services including vehicle financing, insurance, maintenance supply. It is known for its commitment to customer service, innovation, and industry expertise, aiming deliver high-quality automotive solutions to its customers This role reports to the CEO and will oversee
account manager's main role is to retain top customers and nurture those key relationships over time and acting as the main point of contact for all service-related inquiries and issues. The Account Manager closely with internal teams to deliver exceptional service, drive technology adoption, and proactively address a timely and efficient manner. Conduct regular service reviews with clients to assess their satisfaction Provide input and insights to the product and service development teams based on client feedback and
to all customer queries and following up with dealership staff Daily processing of all customer receipts is easily accessible on request. Reconciling customers a/c's and GL accounts if and when required. Checking Weekly reporting of cash sales, all parts and service debtors and account status to Dealership staff Credit Manager. Ensuring all communication with customers & colleagues is kept professional, courteous of journals Opening of new accounts experience Customer invoicing statement experience Motor Retail industry
Their unwavering dedication to exemplary customer service and trailblazing innovation stands as the potential acquisitions
short-term insurance solutions and investment services that provide peace of mind, financial protection industries, we are dedicated to delivering exceptional service, expert advice, and tailored insurance and investment certificates -Assist with policy renewals - Handle customer inquiries and resolve administrative issues -
short-term insurance solutions and investment services that provide peace of mind, financial protection industries, we are dedicated to delivering exceptional service, expert advice, and tailored insurance and investment certificates -Assist with policy renewals - Handle customer inquiries and resolve administrative issues -
be to secure the supply of materials based on customer requirements at the lowest price, ensuring quality efficiency and compliance. Purchasing of goods & services by: Assessing assigned purchase requests to ensure deviations Expediting deliveries Maintaining ethical customer & supplier relationships. Visiting suppliers relationships. Updating customer on progress. Measuring own performance against KPI's and customer need. Securing procurement within the Engineering, Projects, Industrial Services, or Manufacturing sector. Business principles
Go-To-Market strategies, ensuring a differentiated customer experience. Collaborating with technology providers roadmap, incorporating industry and customer research Advocate for customers across different segments in product understanding of mobile money, fintech, and financial services Knowledge of regulatory environments and future
Go-To-Market strategies, ensuring a differentiated customer experience. Collaborating with technology providers understanding of mobile money, fintech, and financial services