customer issues Generate, monitor and process tickets generated in the CRM Answer calls and emails from
excellence when interacting with clients, sales agents, and colleagues over the phone. Update the underwriting with decisions made and inform the relevant sales agent accordingly. Ensure all daily underwriting administrative management. Identify additional training needs for sales agents related to the Asset Life credit protection product
Corporate knowledge Experience with working on managing agents MDA (Multiple Discriminant Analysis Knowledge of
work closely with policyholders, marine surveyors, agents, and other stakeholders to assess, investigate Communicate with policyholders, marine surveyors, agents, and external parties to gather information, documentation
Collaborate with property managers and leasing agents to ensure seamless communication regarding rental
Collaborate with property managers and leasing agents to ensure seamless communication regarding rental
managing accounts for handover to the collection agents. Resolving customer queries Liaising with sales
mentor, and motivate a team of credit life insurance agents to achieve individual and team performance targets
Company Description: My client is a premier managing agent in Gauteng, Cape Town, and KwaZulu-Natal, with over
Company Description: My client is a premier managing agent in Gauteng, Cape Town, and KwaZulu-Natal, with over