Objectives : Actively contact customers who are late with their payments and request prompt payment Follow when a customer continues to miss payments to ensure debt is eventually collected Work with customers and cash in/trade debtors to management Contacting customers with overdue invoices to discuss payment Raising Raising ad-hoc invoices and credit notes for customers Updating and processing of direct debit details and necessary Liaise with customer experience and account managers to resolve customer issues Generate, monitor
and the ability to communicate effectively with customers and internal stakeholders. Invoicing: Generate a timely manner for transportation services rendered to customers. Ensure that all invoices are complete accounts and outstanding invoices. Follow up with customers to facilitate prompt payment and resolve payment issues. Payment Processing: Record and allocate customer payments accurately in the accounting system. accuracy and completeness. Debt Collection: Contact customers to follow up on overdue invoices, send payment
Monitor and manage customer accounts to ensure timely collections Review and assess customer credit worthiness worthiness Resolve customer queries and disputes regarding invoices and payments Collaborate with sales and and customer service teams to address any credit-related issues Prepare and distribute reports on credit accurate and up-to-date customer records and credit files Provide excellent customer service and build strong
Monitor and manage customer accounts to ensure timely collections Review and assess customer credit worthiness worthiness Resolve customer queries and disputes regarding invoices and payments Collaborate with sales and and customer service teams to address any credit-related issues Prepare and distribute reports on credit accurate and up-to-date customer records and credit files Provide excellent customer service and build strong
increase market share, provide exceptional customer service, and build relationships with current and current and future customers Provide after sales service and regular entertainment of customers Establish and maintain healthy prospect pipeline Achieve agreed customer visits Conduct market and competitor analysis the ability to quickly build rapport with both customers and colleagues Market Intelligence Cost Control and creativity Dependability & reliability Customer orientated people person Integrity & credibility
increase market share, provide exceptional customer service, and build relationships with current and current and future customers Provide after sales service and regular entertainment of customers Establish and maintain healthy prospect pipeline Achieve agreed customer visits Conduct market and competitor analysis the ability to quickly build rapport with both customers and colleagues Market Intelligence Cost Control and creativity Dependability & reliability Customer orientated people person Integrity & credibility
Team Leader to join their team. JOB REQUIREMENTS: Customer Billing: Ensure invoicing quality. Ensure on time priorities to streamline workflows. Reporting: Manage Customer credit note reports, authorizing credit notes Development of staff. General staff management Customer Service/ Relationship Management: Establish & Stakeholders. Manage Client Services Excellent Service Delivery: Deliver Client Services and maintain a client
centres to maintain/improve profitability, customer service and various commercial aspects. Experience years experience in a customer service role Experienced in the Travel/Tourism/Service/Hospitality industries
channels and delivering cutting-edge solutions to customers? My client is looking for a Head of Channels to Namibian market and revolutionize the way banking services are delivered. Job Summary: As the Head of Channels technology-driven products and services across our entire network and service channels. Your role will involve Responsibilities: Develop and implement products and services across remote touch points such as ATMs, cards Oversee service management of vendors and outsourced operations, ensuring adherence to Service Level Agreements
channels and delivering cutting-edge solutions to customers? My client is looking for a Head of Channels to Namibian market and revolutionize the way banking services are delivered. Job Summary: As the Head of Channels technology-driven products and services across our entire network and service channels. Your role will involve Responsibilities: Develop and implement products and services across remote touch points such as ATMs, cards Oversee service management of vendors and outsourced operations, ensuring adherence to Service Level Agreements