IT knowledge required
Responsibilities: ities:
IT knowledge required
Responsibilities:
Responsibilities:
candidate will form part of the Finance Shared Service Centre and will play a key role in the daily, weekly and processes are adhered to Process customer invoices Customer statements Allocation of payments Monitor / accounts receivable role is essential Shared Services Centre experience highly preferred Strong working
candidate will form part of the Finance Shared Service Centre and will play a key role in the daily, weekly and processes are adhered to Process customer invoices Customer statements Allocation of payments Monitor / accounts receivable role is essential Shared Services Centre experience highly preferred Strong working
policies. They will form part of the Finance Shared Service Centre and will play a key role in managing the will lead and take responsibility for the team servicing global operations. Duties will include, but will will not be limited to: Ensure global customer procedures and payments processes are adhered to Supervise suggestions Responsible for accounts reconciliation and customer statement reconciliations Promote process improvements processes Own delivery of transactional services Ensure adherence to Service Level Agreements (SLAs), including
policies. They will form part of the Finance Shared Service Centre and will play a key role in managing the will lead and take responsibility for the team servicing global operations. Duties will include, but will will not be limited to: Ensure global customer procedures and payments processes are adhered to Supervise suggestions Responsible for accounts reconciliation and customer statement reconciliations Promote process improvements processes Own delivery of transactional services Ensure adherence to Service Level Agreements (SLAs), including
distribution services to clients, ensuring their satisfaction and trust in the services.
Job
existing customers.
4. Conduct regular credit reviews and assessments to evaluate customer creditworthiness
creditworthiness.
5. Monitor customer accounts and aging reports to identify overdue balances and implement
delinquent customers as needed.
7. Collaborate with sales and operations teams to address customer disputes
various transactions and loads, working with customers, and monitoring accounts receivable and payable contact with assigned customer accounts Data entry and management of all assigned customer orders and loads assigned customer problems with load queries Maintain current and up to date daily and various customer/management and schedule accordingly Communications between customer and supplier Contract management Collecting weighbridge receivable or collections preferred Strong customer service commitment Ability to work at a very detailed
contact with assigned customer accounts Data entry and management of all assigned customer orders, loads, and and customer correspondence Manage assigned customer problems with load queries Maintain current and and up to date daily invoicing and various customer/management reports Demonstrate regular attendance and Ability to work in a team environment Strong customer service commitment Ability to maintain confidential
working capital by ensuring that the achievement of customer collection targets, essential to the profitability and effective interface with customers at all times, resolve customer queries and maximize cash collection limits, whilst providing a first class service to all our customers. The credit controller must manage overdue order thereby improving cash flow. Attend to all customer queries – internal staff & external clients Telecommunication industry experience Preferably in a customer centric environment Market Related