statements of accounts or required reports to customers. Monitor and follow up on outstanding balances balances and past due accounts, with e-mails and calls. Reconcile accounts receivable ledger to ensure that outstanding receivables and reduce delinquency. Contact customers to secure payment on overdue accounts, escalating escalating issues as necessary Working with Collection calls, Credit control. Prepare regular reports on credit for internal use Conduct credit checks on all customers, monitor credit limits and process credit applications
statements of accounts or required reports to customers. Monitor and follow up on outstanding balances balances and past due accounts, with e-mails and calls. Reconcile accounts receivable ledger to ensure that outstanding receivables and reduce delinquency. Contact customers to secure payment on overdue accounts, escalating escalating issues as necessary Working with Collection calls, Credit control. Prepare regular reports on credit for internal use Conduct credit checks on all customers, monitor credit limits and process credit applications
possess technical bicycle knowledge, excellent customer service skills, and the ability to handle claims lodgments, customer inquiries, and validating reported insurance claims. Answer incoming calls and provide provide customers with empathy, certainty, guidance, and support from lodgment to final resolution. Provide Provide accurate updates to customers and clear instructions on the next steps required from both parties and external customers. Ensure prompt, courteous, and knowledgeable contact with customers, suppliers,
possess technical bicycle knowledge, excellent customer service skills, and the ability to handle claims lodgments, customer inquiries, and validating reported insurance claims. Answer incoming calls and provide provide customers with empathy, certainty, guidance, and support from lodgment to final resolution. Provide Provide accurate updates to customers and clear instructions on the next steps required from both parties and external customers. Ensure prompt, courteous, and knowledgeable contact with customers, suppliers,
and determining business potential
and determining business potential
Business Training and CPD requirements.
Client centered, proactive, reliable and a team player.
Independent
evaluated every Monday and Friday. 40 unique phone calls are made per day. Overdue debtor queries are handled to date and daily calls are recorded. Debtors targets are met. Quality: All calls are up to the required queries are resolved within 8 hours You'll need a customer-first mindset and the following skills to succeed
evaluated every Monday and Friday. 40 unique phone calls are made per day. Overdue debtor queries are handled to date and daily calls are recorded. Debtors targets are met. Quality: All calls are up to the required queries are resolved within 8 hours You'll need a customer-first mindset and the following skills to succeed
passionate about finance and skilled in managing customer accounts? My client is seeking a diligent and Controller to join their team. If you excel in managing customer data, enjoy working with SAP, and have a knack Master Data on Customers: Oversee and maintain accurate Master Data for all customer accounts. Ensure required documentation. Customer Data Management: Update and manage new customer data in the Master Data interactions with customers. Dunning Process: Conduct professional calls to customers for timely collections