building claims. Responsibilities Validate all incidents and claims Meeting with clients, witnesses etc and written) Computer literacy is essential Investigative know-how is essential Conflict handling Self-disciplined
building claims. Responsibilities Validate all incidents and claims Meeting with clients, witnesses etc and written) Computer literacy is essential Investigative know-how is essential Conflict handling Self-disciplined
enhance efficiency. Investigation of Compliance Issues: Lead impartial investigations into reported compliance compliance concerns or incidents, ensuring thorough analysis and resolution. Management of External Relations
enhance efficiency. Investigation of Compliance Issues: Lead impartial investigations into reported compliance compliance concerns or incidents, ensuring thorough analysis and resolution. Management of External Relations
performance.
- Monitoring and managing operational incidents and issues, collaborating with internal stakeholders
instructions, eligibility, and entitlements, investigating and rectifying discrepancies as needed.
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on the findings Investigate and log (on risk management tool – Isometrix) risk incident reports submitted
on the findings Investigate and log (on risk management tool – Isometrix) risk incident reports submitted
Analyse the monthly operational incidents report to identify incidents that have impacted the business specific deep dives or investigations to better understand the risks, problems, or incidents in the organization
Analyse the monthly operational incidents report to identify incidents that have impacted the business specific deep dives or investigations to better understand the risks, problems, or incidents in the organization
strong motor claims experience and outstanding investigative skills. The Claims Manager will lead a team team responsible for desktop investigations of motor claims. The role requires completing comprehensive reviews whose primary focus is driving a team 5 desktop investigators (technicians) to achieve the required result in teams to evaluate the claim process and investigation techniques. Ensure team members achieve set industry regulations throughout the claims investigation process. Maintain a strong professional knowledge