Our client, a prominent player in CRM and Contact Centre solutions within the Southern African region, is cutting-edge technology to serve an enthusiastic customer base. They are currently in search of a First Engineer to play a pivotal role in aiding their customers with their product support inquiries, encompassing management. Applicants should possess exceptional customer service skills and practical experience in configuring these are always adhered to. Provide excellent customer service by developing and maintaining a habit of delivering
business. ENVIRONMENT: A top cloud CRM and Contact Centre solutions company in Southern Africa would like them into technical specifications. Build and customize CRM functionalities, ensuring alignment with business external applications and APIs, such as contact centres and Asterix. Ensure data integrity, security, and years). Understanding of Odoo Apps and their customization (3-4 years). Exposure to contact center solutions
ENVIRONMENT: A leading provider of cloud CRM and Contact Centre solutions in Southern Africa is seeking to appoint join its Professional Technical Services team who will engage with customers, gather requirements and design in product capability, designing solutions to customer requirements, and coordinating all aspects of defined project procedures. This includes managing customer communication and coordinating activities with transitions during project implementations. Perform customization and configuration tasks to tailor solutions
VoIP, Documentation, TCP/IP and other network services and tools. DUTIES: Core Network Management. Business Business Connectivity and Solutions Support (Tickets/Calls). VoIP Support. Monitor Core Network. Provide Level Documentation. Experienced in TCP/IP and other network services and tools. While we would really like to respond
implementing automated processes. Identify system/service bottlenecks and/or single-points-of-failure and support queue that consists largely of end-user fault calls. Identify and ensure technology assets are documented health of the system. Troubleshoot SQL Server service outages as they occur. Deploy database change scripts: Competencies in cloud services including M365 / Azure. Experience working in a Financial Services environment.
retrieval methods. Ability to liaise with the customer to understand requirements on projects. Able to as part of a team. Committed to excellent customer service. Structured and strong planning capabilities
retrieval methods. Ability to liaise with the customer to define specifications on projects. Ability as part of a team. Committed to excellent customer service. Structured and strong planning capabilities
the domain of IT architecture, execution & customer support seeks an experienced Claris FileMaker Your core role will be to develop and maintain custom solutions using Claris FileMaker and contributing understanding of database design, scripting, and custom layouts and experience with FileMaker Server and FileMaker Go. DUTIES: Design, develop, and implement custom database solutions using Claris FileMaker – Create understanding of database design, scripting, and custom layouts. Experience with FileMaker Server and FileMaker
& customer support. You will play a pivotal role in shaping the user experience of custom applications Assist in the design and development of UI/UX for custom software applications. Translate concepts into
Analyst Developer (SQL) to join its Fund Data Services Team where you will conduct new feature analysis Accounting, Fund Factsheets, and other fund data service solutions as an Analyst and Developer. The successful context. ATTRIBUTES: High interest in Financial Services. Strong analytical skills. Comfortable presenting