innovative, award-winning startup modernising the home services industry. With a network of over seven thousand thousand cleaners, and thousands of satisfied customers being served monthly, they're just getting started development environment 2 years of experience building customer facing websites or APIs 2 years of experience projects you've built or contributed to Amazon Web Services experience Experience working with Kubernetes
development, maintenance and support services to the client's Digital Services. This role is required to work data fixes to recover from production defects or service outages, Providing after-hours support for applications Cultivates innovation - Contributing through others Customer focus - Contributing through others Drives results
abnormalities, logging calls and following up with service providers and regions. Routing of these tickets up and escalation and closing of tickets after customer agreement. Focus Areas: To ensure that all network and escalation Procedures within the prescribed service level agreements. Hand over all relevant network Systems/Networks. Transport Core and Access Networks and Services. GSM knowledge and related technologies.
with top-tier insurance, consulting or financial services firms such as Old Mutual, Sanlam, Momentum Metropolitan future product manager roles in the financial services sector in South Africa, Kenya, Zimbabwe, Nigeria management experience in the insurance and/or financial services industry Strong understanding of the South African problem-solving skills, with a focus on delivering customer-centric solutions Excellent leadership, communication
abnormalities, logging calls and following up with service providers and regions. Routing of these tickets up and escalation and closing of tickets after customer agreement.
Â
Focus Area
and escalation Procedures within the prescribed service level agreements.
in - Customer Service Techniques Techniques for ensuring that full account is taken of customers' real and stated needs in the delivery of products and services. Proficient in - Working in Teams Techniques for account is taken of customers' real and stated needs in the delivery of products and services. Expert in - Client to current and future client needs; providing service excellence to internal and external clients Expert and/or closely associated organisations, such as customers, suppliers, partners), in particular those aspects
results
Proficient in - Customer Service Techniques
Proficient
account is taken of customers’ real and stated needs in the delivery of products and services. Expert
to current and future client needs; providing service excellence to internal and external clients
and/or closely associated organisations, such as customers, suppliers, partners), in particular those aspects
development, and delivery, together with professional services. This will include optimizing the company's operating operational activities, including but not limited to customer support, project management, quality assurance objectives Work closely with sales, marketing, and customer success teams to understand client needs, gather
Hyperion). Segments accurate and valid with agreed service levels. Representing Finance at the new store forum Trade, Non-Trade and imports. For WW, VMP and WFS. Customer master data changes complete, accurate and valid Personal Effectiveness Passion for the brand and customers Thinking strategically and commercially Leading
development, and delivery, together with professional services. This will include optimizing the company's operating operational activities, including but not limited to customer support, project management, quality assurance objectives Work closely with sales, marketing, and customer success teams to understand client needs, gather