including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
leading digital marketing agency specializing in inbound marketing, content strategy, and website development
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
is currently looking for a Project Manager (Data Centre) to be based in Cape Town on a Fixed Term Contract Experience in leading teams. 3 years' Experience in Data Centre Construction – Essential. FIDIC, NEC3, JBCC and
while ensuring adherence to strategy Monitors the inbound queue real-time while tracking, documenting and Keeps abreast of best practices for Dialer and Inbound activities QUALIFICATIONS • 12 months minimum experience while ensuring adherence to strategy Monitors the inbound queue real-time while tracking, documenting and Keeps abreast of best practices for Dialer and Inbound activities QUALIFICATIONS • 12 months minimum experience
while ensuring adherence to strategy Monitors the inbound queue real-time while tracking, documenting and Keeps abreast of best practices for Dialer and Inbound activities QUALIFICATIONS • 12 months minimum experience while ensuring adherence to strategy Monitors the inbound queue real-time while tracking, documenting and Keeps abreast of best practices for Dialer and Inbound activities QUALIFICATIONS • 12 months minimum experience
how they want and manage everything themselves. We call it Freedom. About the Job No network is the same: the customers cloud-based PBX , troubleshooting call quality issues, or ensuring a smooth number porting months), you'll be sending lots of emails and be on calls that can take up a good chunk out of your day. This handling number porting requests: Taking inbound support calls. Proactively assisting customers with their willing to unlearn what you know when the situation calls for it. We're looking for people who have no problem
Digital/Design space. Skills and Attributes: User-centred design experience Highly proficient in design and teams including product development and the contact centre. A flexible approach as you'll be required to work