Exposure to user experience design and human-centred analysis and design is advantageous. Knowledge
operations within their dynamic Shared Service Centre. Collaborate with a high-performing team to enhance
Team located in HQ located in Bournemouth city centre. UK hours, Mon- Fri 33 days annual holiday allowance
operations within their dynamic Shared Service Centre. Collaborate with a high-performing team to enhance
Firewall / Security Experience Knowledge of Contact Centre Technologies e.g. IP PBX, Genesys, Asterisk – Advantageous
Admin, member of the Drawing Team, part of the Centre of Excellence or a Solutions Specialist. We are
ability to train and review junior developer's code as well as demonstrate creativity when solving problems take the lead on small development pods and work well under pressure to meet deadlines If successful, projects Break down technical requirements into well scoped and iterative deliverables Specific Skills existing frameworks, patterns, and architectures well and build value within them Proven formal software solutions Personal Characteristics: Able to pair well with other developers and problem solve within a
large-scale change, preferably within a contact centre environment. Experience of successfully leading large-scale change, preferably within a contact centre environment. Experience of successfully leading
large-scale change, preferably within a contact centre environment. Experience of successfully leading large-scale change, preferably within a contact centre environment. Experience of successfully leading
identifying and resolving system related issues, as well as ensuring system uptime and availability. The identifying and resolving system related issues, as well as ensuring system uptime and availability. Design Manage and configure system users and user groups, as well as system permissions and access controls. Work Strong problem-solving skills and the ability to work well in a team environment. Excellent communication and