Xcede Root Cause Manager Our Client is looking for a Root Cause Manager to do problem resolution and Cause Investigation services to resolve major production incidents. You will be part of a team that is years) technical, operations, risk and business management experience in complex large technology environments environments Application Performance Management capabilities Emergent IT and Infrastructure trends, notably
City of Cape Town, Cape Town, support business goals in collaboration with senior management and stakeholders
SAP) IDM tool tools IDM/IAM Privileged access management (PAM Zero trust Cloud technology Infrastructure SAP) IDM tool tools IDM/IAM Privileged access management (PAM Zero trust Cloud technology Infrastructure
We require a senior PM with strong skills in managing complex projects with multiple moving parts and be a motivated; skilled and experienced Project Manager to work on a high energy, fast paced program of Programme
Responsible for building and managing the relationship with the business areas of accountability Programme
Responsible for highlighting and managing risks and issues of projects within the IS Customer of projects back to the IS Customer Programme Manager
Responsible for building a relationship
responsibilities include, but are not limited to: Management Manage multiple projects across Fund Operations from implementation support. Employing governance measures, manage resources, delivery against plan and key stakeholder issues and risks throughout the project lifecycle. Manage interdependencies across projects, whether assigned assigned to your portfolio or other Project Managers. Documentation and analysis Produce detailed process Stakeholders and jurisdictional teams. Facilitate productive and collaborative communication in all interactions
function
Management
DevOps 9. Automation Testing 10. IT Project Management 11. Finance, Risk & Compliance 12. Engineering opportunity to join Our Client as an IT Operation Manager, reporting to the Head of Systems and Development workplace modernisation, and technology vendor management. The role is diverse and requires an individual RESPONSIBILITIES: Infrastructure Support Management: · Lead and manage the Infrastructure Support team, providing procedures for incident management, service request fulfillment, and escalation management. · Monitor service
across accounts Drives high client satisfaction by managing service levels situations and providing staffing principles of the Quality Information Security Management System Serves as the main point of contact for Degree 4 years minimum experience in Workforce Management Dialer experience for outbound campaigns a must skills in forecasting, scheduling and real-time management a must Strong organizational skills to ensure across accounts Drives high client satisfaction by managing service levels situations and providing staffing
Responsibilities:
Management:
facing role that ensures a seamless IT Service Management, helping business growth and creating value for through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS Experience Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship facing role that ensures a seamless IT Service Management, helping business growth and creating value for through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS