QUALIFICATIONS AND EXPERIENCE
Grade 12/Matric or equivalent qualification.
Minimum 3-5 with queries around technical content, drawings, parts or BOMs.
Manage workshop BOM and job changes designers/engineers around changes etc.
Audit Parts manuals to BOMs where necessary.
Vendor changes presented.
Driven, results orientated with strong time management, prioritization and organizational skills
then come and be part of our dedicated and successful team Qualifications: Matric Degree or Equivalent
Education:
Alternative parts utilisation: CAP , used and refurbish , knowledge of sourcing of these parts Paint Labour Labour and parts ratio knowledge Difference in Quotation and FRC Abuntex Workload driven including admin savvy Qualifications & Experience Completed Matric and one of the following: VDQ / Autobody Refinisher
a crucial role in ensuring that clients receive timely and effective technical support, thereby contributing of calls are resolved per day.
for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident Coordinator processes. Service Level Agreements play an important part for this role as this creates strict timelines for Agent to work within. Key Skills/Competencies: Matric and ITIL Foundation Qualifications pertaining to tracking of parts Understand Engineer scheduling processes Knowledge and/or undertraining of parts shipping behavior and willingness to assist the users at all times Ensure 98% of all calls are answered within 30 seconds
Enhancement of triage process and first time resolution along with proactive parts recommendation ordering.
- Enhancement of triage process and first time resolution along with proactive parts recommendation ordering.
then come and be part of our dedicated and successful team Qualifications: Matric Degree or equivalent
& Skills Requirements:
of environment, this one is for you. Education: Matric with excellent English results Business Analyst role, we invite you to apply and become an integral part of an innovative team. If you are interested in