Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job Purpose As an ISP Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be
verification and capturing of information into the Service Desk Application, and most importantly, displaying a role as this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Matric Proficient in English 2 years' experience in a service desk role Ability to effectively handle multiple tasks positive customer satisfaction is achieved. A Service Desk Agent is responsible for the management of incidents information is communicated to the customer. A Service Desk Agent is responsible to drive various resolver parties
experience is an advantage. 2 year previous IT Service Desk experience Excellent data capture and typing skills troubleshooting skills Previous experience with a Service Desk Application Must show a good understanding between further resolution. Required to adhere to all Service Desk and Client specific processes Ensure that 98% of
client manages an innovative software solution to help clients manage their businesses more effectively This new role within the company is crucial in helping their clients successfully integrate and optimise strong technical aptitude and a genuine passion for helping others. Please note, that this role is a fully optimization. Provide insights and best practices to help clients maximize the benefits of the Flozy platform
(remote or onsite), typically between 1-12 months. We help our talent upskill so they have better chances of
(remote or onsite), typically between 1-12 months. We help our talent upskill so they have better chances of
with both core and other technologies, you will help shape our software platform while following Agile
innovative industry. Become a part of our team and help shape the future of software development.The Ideal
innovative industry. Become a part of our team and help shape the future of software development.The Ideal
innovative industry. Become a part of our team and help shape the future of software development.The Ideal