Customer Success Specialist (JB4436) Remote, for applicants living in South Africa R25 000 – R30 000 looking for a self-disciplined and personable Customer Success Specialist to join their growing team client needs. Previous experience in customer support or customer success roles. Familiarity with CRM promptly and effectively to maintain high levels of customer satisfaction. Collaborate with internal teams must verify with Kontak Recruitment. The post Customer Success Specialist (JB4436) appeared first on
to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive you'll serve as the primary point of contact for customer queries or complaints, extending support beyond hosting support. Provide exceptional customer service to FTTH/FTTB customers throughout their lifecycle with incidents. Participate in project onboarding of new customers and upgrades. Ensure incidents are resolved within Centre environment dealing with international customers. Valid driver's license and own transport. Ability
Company specialising in Delivering fresh, tech-led customer engagement solutions for global brands is looking support to both our internal staff and external customers.
The Role:
In this companies, as well as supporting our valued external customer base.
Experience:
configure, and deliver solutions tailored to meet customer requirements. Create supporting documentation resolution, and troubleshooting for customer solutions. Understand customer needs and collaborate with team Implementation Microsoft Dynamics CRM Customer Relationship Management (CRM) Customer Engagement Software Development
solutions for customers. Able to take a lead role for a product/component in customer support. Must have systems architectures. Translate business and customer requirements into architectural specifications Pricing, Advanced Supply Chain Planning . Excellent customer focus and communication with strong organisational to plan and execute daily work activities for customers and internal management while working remotely
for experienced IT Support Desk Analysts with customer call-center experience. This is an exciting position client prepares you to work in a fast-paced, agile, customer service-oriented environment while working individually the latest technologies to provide exceptional customer service in support of our clients. Remuneration
A Premier custom software and product development IT company, delivering custom-made solutions for large
and database dictionary. Designing custom screens. Setting up Custom Calculations. Creating reports. Assisting
and database dictionary. Designing custom screens. Setting up Custom Calculations. Creating reports. Assisting
technology. Ability to communicate clearly across customers, teams, and executives. Analytical skills with Pre-Sales and Post Sales is at least 30% - 40% customer facing and 60% -70% internal, managing success information technology (IT), responsible for overseeing customer's IT infrastructure, with the priority on Microsoft critical in ensuring that the teams are managed of customer's optimal IT systems are operating effectively existing features c. Delivering and delivering on customer roadmaps d. Leading and managing project schedules