testers, including recruitment, training, and performance management. Strong knowledge of React, React and troubleshoot issues. Experience with test management tools and software development lifecycle (SDLC) work in a fast-paced environment, effectively managing multiple projects and priorities. Preferred Skills
Microsoft environment. To ensure excellent customer service and alignment with the objectives of the ICT Department applications, products and services Project management ICT change management Service management Licensing Requirements Submit the resolution document to the document management system for future reference purposes Provide Provide feedback to the relevant role players Manage relationships with, and regularly assesses needs and views effectiveness of services Ensures efficient up to date and continuous Desktop support service to all Users
Related Duration: Permanent Our client, a managed services provider, is looking for a highly skilled and best practices. Previous experience in a managed services provider (MSP) or IT consulting firm. Bachelor’s networking and server administration within an IT managed services or consulting environment. Experience with with network security, firewall management, and VPN technologies. Industry certifications such as CCNA, Collaborate with Level-1 support engineers, project managers, and vendors to resolve escalated issues and provide
responsible for delivering exceptional client service experiences to all clients. Queries and interactions position is also responsible for the effective management of escalations and complaints from clients. Support within SLA. • Adhering to all AD-HOC work given by manager • Available for overtime where workloads require Previous call-centre experience in a customer services capacity, preferably on a technical support helpdesk Troubleshooting skills • Passionate about customer service Salary: On request The post Support Technician
beverage as well as duty free retail products, services, and technologies to its B2B and B2C customers Systems Auditor CISM: Certified Information Security Manager KPAs 5 years’ experience in Cyber Security Framework negotiation, facilitation skills Strong leadership and management skills The ability to find innovative ways to Effective communicator Well-developed resource management skills Ability to effectively engage both senior standards, and guidelines Build and manage a strong team capable of managing cyber risks and responding to
Lead. Communicate pertinent information between management, staff and stakeholders. Collaboration with team or processes. Analysis, design, implementation, training and support. Documentation throughout all project
prerequisite Analysis, design, implementation, training and support. Documentation throughout all project problems. Communicate pertinent information between management, staff and stakeholders. Supervise and delegate
positive first call resolution rates and overall Service Level Agreements. Key Skills / Competencies/Qualifications experience is an advantage. 2 year previous IT Service Desk experience Excellent data capture and typing troubleshooting skills Previous experience with a Service Desk Application Must show a good understanding varied inbound sources into the company's Call Management System. Required to ensure that every opportunity further resolution. Required to adhere to all Service Desk and Client specific processes Ensure that
cyber-crime like malware, phishing, viruses, denial-of service attacks, and hacking.
technical material Collaborate with development & training teams The post Technical Content Writer appeared