troubleshooting and incident and problem management and meet service level objectives Perform monitoring tasks to pro-actively tools and procedures to ensure compliancy with service level agreements and operational standards. Contribute technologies. Continuous improvement to ensure effective service Ensure adherence to organisational policies, practices performance and execution. Service delivery to ensure customer satisfaction Maintain service, quality and desired / schedules in order to manage achievement of service delivery goals. Share knowledge on, and participate
troubleshooting and incident and problem management and meet service level objectives Perform monitoring tasks to pro-actively tools and procedures to ensure compliancy with service level agreements and operational standards. Contribute technologies. Continuous improvement to ensure effective service Ensure adherence to organisational policies, practices performance and execution Service delivery to ensure customer satisfaction Maintain service, quality and desired / schedules in order to manage achievement of service delivery goals. Share knowledge on, and participate
Our client requires the services of a Operations Engineer (Senior) - Midrand/Menlyn/Rosslyn/Home Office COMMENCEMENT: As soon as possible ROLE: Service Window 24 x 7 service window for both change and incident incident handling Tickets can be opened as service request or real incident tickets. The solution time is equal are no exceptions concerning public holidays. Service time DAM operations concerning ticket handling: 35 Std. Solution time DAM operations concerning service request ticket handling: Critical: 1 Std. High:
improve cost effectiveness. Ensure that all new services are designed to deliver the levels of availability the final service design to meet operational needs of the business to ensure excellent service delivery enhancements. Understand the interrelationships of services including Systems, Security policy and Core ICT raising the team's overall acumen. Work with service provider partner to ensure the proper level of and quality are executed within the contracted services. Understand the approach required to influence
in MySQL and Bootstrap or similar for UI. Cloud service, Firebase experience. Strong knowledge of working with APIs, especially payment gateways, courier services, and communication channels. Experience with Agile with APIs, including payment gateways, courier services, and communication channels (email/SMS). Conduct
managing a sustainable and profitable consulting services practice aligned to the strategy of the overall operationalises delivery processes for technology consulting services to ensure that all aspects of enterprise technology and drive continuous improvement of consulting services strategies and standards in order to ensure the operations and service offerings
knowledge of specific platforms (Kubernetes, AWS services) for operational management of Mulesoft Integration positively contribute to platform feature and service designs
Our client requires the services of an Operations Engineer (Advanced) – Midrand/Menlyn/Rosslyn/Home Office of license services incl. all server and triades, both Linux and Windows License service upgrades Client Infrastructure and relations between components License services, administration, and management Software administration docker) experience with public and private cloud services (e.g., Azure, AWS, Google) German speaking, or
Our client requires the services of a Software Engineer (Expert) – Midrand/Menlyn/Rosslyn/Home Office Unit Testing Using Public Cloud Services Java Exposure Restful services CI/CD Understanding of Agile ways Charter ADVANTAGEOUS SKILLS MongoDB Exposure AWS services (e.g., SNS, SQS, S3, ECS, Lambda, KMS, Secret
Our client requires the services of an Operations Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home globally. Ticket and change request creation to service groups responsible to action the request or requirement QUALIFICATIONS/EXPERIENCE 3 years working experience in IT IT Service Desk experience highly beneficial ESSENTIAL SKILLS: Alternatively, sufficient IT working experience incl. IT Service Desk, hardware configuration and technical support