activities. Preparing User manuals and conducting training to business process owners. Planning of go live
project Ability and willingness to coach and give training to fellow colleagues and users when required Willing
project Ability and willingness to coach and give training to fellow colleagues and users when required Willing
catered for and performed, e.g. acceptance testing, training, change management and post-implementation support
objects Preparing User manuals and conducting training to business process owners Go-live preparation
of Sonata as shown by Trend analysis report on training required Elicit requirements to understand business
allocated business units.
standards and frameworks Assist in identifying training needs of team members Personal development: Keep
cases/scenarios, conduct user acceptance testing and train the trainer/user and support change management commercialization
Developing and implementing fraud awareness and training programs for employees to enhance fraud prevention