including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
escalate accordingly • Continuously update calls logged during the call life-cycle • Work closely with resolver timely updates are sent to requestor • Logging of calls with outside suppliers / Business partners • Takes IT qualification • Basic understanding of IT governance and controls • ITIL foundation certification computer applications • 1-3 years of experience in a call desk environment/ user support • Previous experience
is currently looking for a Project Manager (Data Centre) to be based in Cape Town on a Fixed Term Contract Experience in leading teams. 3 years' Experience in Data Centre Construction – Essential. FIDIC, NEC3, JBCC and
across diverse sectors, including businesses, governments, educational institutions, and healthcare organisations operations within their dynamic Shared Service Centre. Collaborate with a high-performing team to enhance
Digital/Design space. Skills and Attributes: User-centred design experience Highly proficient in design and teams including product development and the contact centre. A flexible approach as you'll be required to work
of the Group's cyber security strategy, plans, governance framework, policies, principles, standards and roadmap. · Establish and enforce cyber security governance, policies, and compliance with industry regulations cyber security systems. § Strong knowledge of IT governance and cyber security practices. § Strong knowledge different levels § IT Strategy, Planning and Governance § Cyber Security Management § IT Risk Management
projects, focused largely on supporting their Governance and Control function. Key role within the business provide post implementation support. Employing governance measures, manage resources, delivery against including metrics. Maintain and evidence appropriate governance throughout the project lifecycle. Run and attend
projects, focused largely on supporting their Governance and Control function. Key role within the business provide post implementation support. Employing governance measures, manage resources, delivery against including metrics. Maintain and evidence appropriate governance throughout the project lifecycle. Run and attend
Information Security resilience, and act as technology governance and risk orchestrator for technology across Company resides in the Governance, Risk and Business Engagement function that is responsible for governance and IT Risk