Digital/Design space. Skills and Attributes: User-centred design experience Highly proficient in design and teams including product development and the contact centre. A flexible approach as you'll be required to work
offerings. Collaborating closely with the group head of marketing, social media manager, and marketing occasional weekends. Competencies: Proficiency in MS Office Suite, Google Analytics, HTML, and email newsletter
offerings. Collaborating closely with the group head of marketing, social media manager, and marketing occasional weekends. Competencies: Proficiency in MS Office Suite, Google Analytics, HTML, and email newsletter
party vendors for seamless integration Adherence to call logging processes and meeting SLAs Password resets Microsoft Office Applications (2016/365) Familiarity with on-prem and hosted email services like Office 365
of the relevant Incident, Request or SRS on the Call TicketSystem) Assist to get new users operational Troubleshooting application issues including MS Teams and MS Office Escalating issues that cannot be resolved timeously network troubleshooting skills Service Management and Call Ticketing systems (E.g. CA UniCenter and BMC) Computer
Effective time and call management to support contractual objectives. Effective use of Call Management System delivery of services. Ensure effective resolution of calls within agreed timelines at expected service quality
escalate accordingly • Continuously update calls logged during the call life-cycle • Work closely with resolver timely updates are sent to requestor • Logging of calls with outside suppliers / Business partners • Takes computer applications • 1-3 years of experience in a call desk environment/ user support • Previous experience
with Finance master data objects (profit centre, cost centre, cost element, G/L account, asset master)
from offices in Cape Town alongside our UK Team located in HQ located in Bournemouth city centre. UK hours
project documents control (advantageous) Microsoft office suite, and a generally high degree of computer benefits. All the above shall be in consultation with, Head of Asset Management and the IMS Manager. Salary: