Exposure to user experience design and human-centred analysis and design is advantageous. Knowledge
how they want and manage everything themselves. We call it Freedom. About the Job No network is the same: the customers cloud-based PBX , troubleshooting call quality issues, or ensuring a smooth number porting months), you'll be sending lots of emails and be on calls that can take up a good chunk out of your day. This number porting requests: Taking inbound support calls. Proactively assisting customers with their questions willing to unlearn what you know when the situation calls for it. We're looking for people who have no problem
Contact Garth Zoutendyk on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
travel, cell-phone airtime and data for business calls. Flexible Schedule: Work autonomously and enjoy 90% remote work from home with one, maximum two office visits required per week. Professional Development:
Europe, Asia, and the US. Visit customer sites/offices to troubleshoot, configure and implement various clients in the UK, SA Europe, US, and Asia. (On-Call Rota) Be proactive. You should always look for opportunities
operations within their dynamic Shared Service Centre. Collaborate with a high-performing team to enhance
operations within their dynamic Shared Service Centre. Collaborate with a high-performing team to enhance
Firewall / Security Experience Knowledge of Contact Centre Technologies e.g. IP PBX, Genesys, Asterisk – Advantageous
Europe, Asia, and the US. Visit customer sites/offices to troubleshoot, configure and implement various clients in the UK, SA Europe, US, and Asia. (On-Call Rota) Be proactive. You should always look for opportunities Europe, Asia, and the US. Visit customer sites/offices to troubleshoot, configure and implement various clients in the UK, SA Europe, US, and Asia. (On-Call Rota) Be proactive. You should always look for opportunities
mentoring, and coaching sessions. Tackle challenges head-on, from feature enhancements to technical debt