presentations. Maintain documentation of support activities, IT assets, and procedures. Collaborate with
forecasting reports produced by BIA and engage in active management of capacity availability and utilization
forecasting reports produced by BIA and engage in active management of capacity availability and utilization
(Outlook, MS Word, Excel, PowerPoint) Fast pro-active learner, critical thinking skills Organised, team
support applications e.g. VPN, RDP and Team Viewer Active Directory Knowledge server system work experience
You will increase the number and profitability of active customers purchasing from TOD by harnessing the
standards, procedures and quality control issues and activities Assisting in troubleshooting, diagnosing, testing
Identifies training/development needs and pro-actively selects effective solutions to address development
terminology specifically relating to use-cases and activity diagrams. Proven experience interacting directly
reports and analyzing data related to aftersales activities. Support the company's clients after the sale