equipment such as conveyor belts and flotation cells. The ideal candidate should possess a National Diploma equipment such as conveyor belts and flotation cells, with a focus on: Sensor mounting and configuration
quickly assess and resolve issues during a user's phone call. Analyse and gather information about software
Provide first-line technical support to clients via phone, email, and in-person. Troubleshoot and resolve
of PoE-based solutions such as IP Cameras and IP Phones. Attend to training and pass necessary certifications
for customers seeking technical assistance on the phone or email. Duties & Responsibilities Outputs:
Deliver second-level technical support to clients via phone, email, and in-person, addressing networking and Deliver second-level technical support to clients via phone, email, and in-person, addressing networking and
Deliver second-level technical support to clients via phone, email, and in-person, addressing networking and
support to customers via various channels such as phone, email, Freshdesk support tickets • Ability to provide
assist, and educate clients at all levels through phone calls, emails and client visits. Initiate frequent
assist, and educate clients at all levels through phone calls, emails and client visits. Initiate frequent