Provide technical support to the Theatre and Fine Arts Centre. Relocate, install, set up, and configure
first line support and daily assistance of all IT related issues Assisting the Senior LAN Admin, System problem solving of user issues (Local and Remote) Assist Senior LAN Admin with maintaining Server room (Switches (Switches, Routers, Aircons and UPS) Assisting with uptime and monitoring of the IT infrastructure Occasionally Software - setup, repair, configure, troubleshoot Assisting with general tasks and administration of Ad-hoc calls assigned and do follow ups with users. Assisting with the Helpdesk function – logging and maintaining
Computer builds (standard company build policies) Assistance with office setup and IT configurability in all logged & determine patterns to pro-actively assist with future support Use IT Management information national scale (based on usability) Facilities Support Assist with finance and lease procurement, including acquiring agreements, etc. Assist with office procurement, logistics, IT, phone, network procurement, etc. Assist with refurbishment refurbishment of offices in line with budget Assist with management of all 3rd parties, compare quotes
documentation on all software that has been developed Assist in the specification of documentations in alignment Successfully obtain or create diagnostic data to assist in the investigation and resolution of problems and services are being attended to and escalated Assist with system testing in line with project parameters
apply the Auths needed for each users function Assist with Training on the users - Implement change process table as per product shelf life and requirements Assist with physical stock prep and stock take on before go live Onsite support and set up of pick face Assist with onsite support after implementation and online comfortable. Daily controls - Review daily and assist users in closing cycles Inventory Reporting and
responsibilities include: Provide pre-sales technical assistance, install and configure the company's equipment smartphones hardware, operating systems, applications. Assist users on their daily job. Maintain office IT infrastructure
closely with the Head of Lending Propositions to assist in the development, management, and optimization execution of product strategies for lending products. Assist in conducting market research to identify customer troubleshooting issues, and gathering feedback. Assist in monitoring regulatory requirements and ensuring
Monitor Field Team groups for escalations and assistance requests, including switch renaming, device connection instructed otherwise or unsure of the outage reason. Assist Area Managers by addressing specific client issues contact with the client. APEX Support: Provide assistance on Apex with complex issues escalated from Senior
closely with the Head of Lending Propositions to assist in the development, management, and optimization execution of product strategies for lending products. Assist in conducting market research to identify customer troubleshooting issues, and gathering feedback. Assist in monitoring regulatory requirements and ensuring
Monitor Field Team groups for escalations and assistance requests, including switch renaming, device connection instructed otherwise or unsure of the outage reason. Assist Area Managers by addressing specific client issues contact with the client. APEX Support: Provide assistance on Apex with complex issues escalated from Senior