Call Centre Trainer Jobs in South Africa - Page 2

Systems Team Lead Randpark, Randburg

 Sb Partners Pty Ltd Skills Bureau

South Africa

maintenance at Data Centres Services: • FreePBX extension management / manage call recordings • Cloudflare Databases • Physical server maintenance at Data Centres Technical Skills: Cloud Computing Digital Security

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Helpdesk Team Lead Rosebank

 Reflex Solutions Ltd

Johannesburg

to Grave management of calls . Provide Daily feedback on Call Management and call Quality , to Manager Results : Improvement in First Call Resolution (FCR) to 70% on all calls logged to Service Desk Objective experience in a Team Lead / Supervisor role in a Call Centre Certifications: Official CompTIA A and/or N Official Web hosting and Telephony systems. Experience in call coordination and escalation. Experience with taking

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Quality Assurance Specialist Cape Town

 Pro Talent

Cape Town Region

training as and when required and provide ‘train the trainer level' training. To produce end-user facing documentation

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Distribution Planner / Junior Consultant Market Related

 Vsc Solutions

South Africa

a professional manner To provide support to call centre queries relating to the relevant software Ad

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Distribution Planner Johannesburg

 Vsc Solutions

South Africa

a professional manner To provide support to call centre queries relating to the relevant software Ad

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Manager Data Cape Town

 Asie Personnel

Cape Town Region

is currently looking for a Project Manager (Data Centre) to be based in Cape Town on a Fixed Term Contract Experience in leading teams. 3 years' Experience in Data Centre Construction – Essential. FIDIC, NEC3, JBCC and

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Software Support Engineer Cape Town NEW

 Datafin It Recruitment

Cape Town Region

Our client, a prominent player in CRM and Contact Centre solutions within the Southern African region, is (application support). Good understanding of call centre environments and equipment. Good understanding

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Sql Developer Cresta . Hybrid (3 Days Remote 2 Days Office)

 Computer Experts Personnel

South Africa

 60-50k pm

assist in creating collections strategies for the call centre. Provide insight on performance through accurate assist in creating collections strategies for the call centre. Provide insight on performance through accurate assist in creating collections strategies for the call centre. Provide insight on performance through accurate

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Information Security Specialist Gauteng - Centurion

 Mecs

Centurion

Cybersecurity event detection and investigation. Centre for Internet Security (CIS) controls, standards Vulnerability assessment. Managing the Security Operations Centre (SOC) R 1400000 - R 1800000 - Annually

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Field Support Engineer X2

Sandton

 Negotiable

you’ll do:

• Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
• Asset input average contractual SLA requirements
• All calls which can be resolved remotely is redirected back team.
• Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
• Call Ageing - Ensure

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