relationships with one or more customers and is accountable for proactively driving improvement and development the principal point of contact within assigned accounts, assuming responsibility for the timely submission alongside the account manager Attend regular reviews as a partnership with the designated account manager to provide consistency within the account Work closely with our Account Directors forming virtual client client teams to manage their client's account, ensuring on-time client renewals Manage service level agreements
fostering continued business. Account Management: Manage client accounts to ensure alignment between billed discrepancies and facilitating account renewals and updates using our Account Management Life Cycle. Project Administration and Reporting: Manage all client account activity in the Professional Services Automation experience as a Customer Success Manager, Technical Account Manager, Customer Relations Manager, or similar clients. Ability to take ownership and accountability of client accounts, ensuring that commitments are met
fostering continued business. Account Management: Manage client accounts to ensure alignment between billed discrepancies and facilitating account renewals and updates using our Account Management Life Cycle. Project Administration and Reporting: Manage all client account activity in the Professional Services Automation experience as a Customer Success Manager, Technical Account Manager, Customer Relations Manager, or similar clients. Ability to take ownership and accountability of client accounts, ensuring that commitments are met
business unit, including Specialists, Engineers, Account Managers, Pricing Specialists, Technical Specialists overseeing a team of Specialists, Engineers, Account Managers, Pricing Specialists, Technical Specialists and administrative staff. This individual is accountable for all aspects of client service contracts, including end-user devices, IT support, Sales, Account Management, Project management and related services
support the activities of the external sales team (account managers). This position is well suited to individuals Sales Support Assist Account Managers with new client lead sourcing. Assist Account Managers with the generation or arranging for a meeting with the appropriate account manager. Follow up and manage sales process. Offer media like email, skype, TeamViewer etc. Assist Account Managers with client request management. This include
customers · Experience working as a senior client/account management in a professional services/consulting services/consulting organization to include managing an account P&L of > $5 Mn. · Demonstrated experience driving management · Experience working as a senior client/account management in a professional ITservices/consulting ITservices/consulting organization to include managing an account P&L of > $5 Mn. · Demonstrated experience driving
customer environment. Main Responsibilities: Take accountability for overall service delivery and customer experience delivery organizations, internal and external. Accountable to manage service delivery organizations and when they arise. Take accountability for the financial wellbeing of the account. Develop and implement from support organizations. Apply appropriate account governance, ensure meeting minutes are produced proactive attitude Demonstrate leadership and accountability. Take charge of situations, set direction and
customer environment. Main Responsibilities: Take accountability for overall service delivery and customer experience delivery organizations, internal and external. Accountable to manage service delivery organizations and when they arise. Take accountability for the financial wellbeing of the account. Develop and implement from support organizations. Apply appropriate account governance, ensure meeting minutes are produced proactive attitude Demonstrate leadership and accountability. Take charge of situations, set direction and
Head Chapter Lead – QA is a leadership role, accountable for the successful QA implementation of QA methodologies defined architecture. The candidate will be accountable for the QA team and the implementation of automated care of the people in the QA chapter. Main Accountabilities Empowering the QA chapter to create flow and manage and provide progress on all QA activities Accountable for delivery of quality software development organisation. Team (building and management) Accountabilities Build an environment of psychological safety