Who are we? Intellinexus is a business-led data and business intelligence consultancy that empowers organisations with data-driven decision-making capabilities. We combine innovation and expertise with access to the best talent to help organisations become smarter, more agile, and more resilient to
team is growing, and we are hiring another Field Service Engineer for our client in Southern Suburbs, Cape Reviewing tickets and requirements on Autotask Service Desk Ensuring Autotask is updated on ticket progress 3 years relevant working experience as a Field Service Engineer in the ICT space Must have own vehicle Excellent communication skills Exceptional client services experience Detailed orientated Computer literate
Our client is a leading international Internet Service Provider that offers amazing career opportunities EMPLOYEES TO BE ONSITE FOR THE DURATION OF THEIR TRAINING PERIOD AT THEIR HEAD OFFICE IN CENTURY CITY, Receiving
Role: We are seeking a driven and experienced Service Desk Team Leader to lead and inspire our team in smooth operation of the service desk, ensuring we meet all agreed-upon service level agreements (SLAs) (SLAs) and deliver a consistently high-quality service Team Leadership and Development: Provide strong leadership leadership and direction to the service desk team, fostering a positive, collaborative, and high-performing members through coaching, mentoring, and identifying training needs. Address performance issues and implement
Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation configurations. Experience with remote desktop tools and IT service management software. Mentorship ABOUT US EXL is industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation
provider of permanent and temporary recruitment services to the South African, European and UK marketplace on their assigned project tasks. Participate in training design, documentation and delivery efforts. Participate knowledge of SQL and Relational databases Visual Studio 2013 Source Control (e.g. TFS and GIT) Domain Driven
of the major incident management process. Keep service desk informed of progress on major incidents and attended by third party vendor as well as internal service support teams. Daily, weekly and monthly reporting controls and/or process improvements. Assist the service desk team leader with P3 escalations when required at the service desk. What will set you up for success? Profitable Underwriting Client service (Comp (Complaints/queries/investigations/advice) Coaching, training and quality management Reporting and adhoc meetings
the provision of a digitally enabled technology service as a group COE, drive business and transformation shared services, ensure Cyber and Information Security resilience, and act as technology governance and resides in the Governance, Risk and Business Engagement function that is responsible for governance and IT Risk Internal & External audit meetings Company Service line risk review meetings ISO forums Third Party
the provision of a digitally enabled technology service as a group COE, drive business and transformation shared services, ensure Cyber and Information Security resilience, and act as technology governance and resides in the Governance, Risk and Business Engagement function that is responsible for governance and IT Risk & External audit meetings