are often called upon to provide support to clients to be able to provide additional training on solutions skills.
OF THEIR TRAINING PERIOD AT THEIR HEAD OFFICE IN CENTURY CITY, Receiving and logging calls Assisting
Services Management of the Group-wide Lean Agile Centre of Excellence (LACE) What will make you successful and KPI's to ensure quality delivery. Create a centre of excellence that maintains, standards, practices Traditional). Act as Product Manager for the Lean Agile Centre of Excellence that promotes matures Agile ways delivery process. Resource and staff competency centres with appropriately experienced staff. Manage Budgets Lead Project Managers, Programme Managers, Release Train Engineers and other delivery roles to deliver effectively
Services
What will
KPI’s to ensure quality delivery.
seamless migration processes, and providing dedicated training and support services to ensure customer success are often called upon to provide support to clients to be able to provide additional training on our solutions and written (email) skills Advanced excel skills Training & educational skills Exceptional attention
seamless migration processes, and providing dedicated training and support services to ensure customer success are often called upon to provide support to clients to be able to provide additional training on our solutions skills
resolved; Receives calls for assistance, installations, and general maintenance; logs calls and takes appropriate computer software, and hardware systems; coordinates training for personnel related to troubleshooting and basic and peripheral devices; problem resolution; and training and in-service programs; Responds to a rapidly of the business; May coordinate activities and train other technical personnel; Ensures that a complete
the Training Manager. Interns form part of a 12-month internship programme where they are trained up to Admin, member of the Drawing Team, part of the Centre of Excellence or a Solutions Specialist. We are
order for them to create and maintain internal training material. Core Responsibilities: Updating the technical material Collaborate with Development, Training and Solution teams Essential Requirements Proficient welcome to contact Michaela Boustred on LinkedIn or call her on 021 551 8638 . Please note that correspondence
Digital/Design space. Skills and Attributes: User-centred design experience Highly proficient in design and teams including product development and the contact centre. A flexible approach as you'll be required to work