Administer hard drive encryption. Ensure server room security. Compile yearly security report. Provide feedback and reports – Report problems to customer service center and monitor corrective actions. Provide
and digital solutions, offering comprehensive services across diverse industries. Operating worldwide owner of key accounts from an IT service delivery perspective; Lead service delivery reviews on SLA adherence projects with clients and internal stakeholders; Service Delivery Reviews: Participate in MBR/QBR reviews Value Creation: Identify, implement, and review service improvement initiatives. Drive productivity improvements compliance and information security as part of service delivery. Work with internal audit teams to meet
Private Cloud infrastructure service architecture, service design, service management, and configuration manage and mitigate risks related to IT assets and services, driving cost efficiencies, mobility, and productivity Cloud infrastructure, underpinning core technology services. Main Responsibilities: You will be part of a for a large UK-based client. Working with the Service Integrator, 3rd line Infrastructure support specialists security of services. Maintaining documentation quality standards. Working within a Service Management
Our client within the Financial Services Industry is currently seeking a Senior Solution Architect to technologies i.e Amazon Web Services (AWS), Microsoft Azure as well as key cloud service deployment models 5
CyberPro Consulting is a professional services company servicing the South African, European and Australian Oracle. We offer the highest quality professional services at competitive rates combined with flexible engagement turnkey options to onsite contractor services. CyberPro's services: 1. AWS and Microsoft Azure 2. Software supporting all technology operations, driving service improvements in technology systems and processes ensure the efficient resolution of incidents and service requests. · Establish and maintain operational
CyberPro Consulting is a professional services company servicing the South African, European and Australian Oracle. We offer the highest quality professional services at competitive rates combined with flexible engagement turnkey options to onsite contractor services. CyberPro's services: 1. AWS and Microsoft Azure 2. Software supporting all technology operations, driving service improvements in technology systems and processes ensure the efficient resolution of incidents and service requests. · Establish and maintain operational
to join our growing team and provide top-notch service to our customers telephonically, and through written Delivering high quality support for our products and services to customers and partners through swift availability customer accounts • Working on escalations within Service Level Agreements • Attend to technical and software Initial point of contact on product queries • Service excellence • Matric certificate and/or IT related
Computing and Microsoft 365 service architecture, service design, service management and configuration the associated risks in regard to IT assets and services. Ensure that the IT infrastructure is reliable IT teams and vendors to deliver high-quality IT services and solutions. This is what we need from you: vendors to ensure alignment and integration of IT services and solutions REQUIREMENTS: Bachelor's degree
of the major incident management process. Keep service desk informed of progress on major incidents and attended by third party vendor as well as internal service support teams. Daily, weekly and monthly reporting controls and/or process improvements. Assist the service desk team leader with P3 escalations when required at the service desk. What will set you up for success? Profitable Underwriting Client service (Comp disciplines Experience in working with multiple Service Providers and Technologies Excellent understanding
multi-tenant Cloud Platform as a Service (PaaS) solutions tailored to IT Service organizations, including ISVs company's mission is to simplify and streamline Cloud Services for end-user computing, applications, and communication virtual machines and a deep understanding of Azure services. Additionally, you will be involved in developing Cloud migrations for clients, leveraging Azure services. Tier 2 Support: Provide technical support to managers, to ensure the smooth operation of our Cloud services. Requirements: Expertise in Azure: In-depth knowledge