delivery and effective communication with relevant parties.
Communication and Collaboration:
project plans and associated communications documents
streams effectively; Strong verbal and written communication skills; Familiarity with Yellow and Green belt streams effectively; Strong verbal and written communication skills; Familiarity with Yellow and Green belt
direction, make decisions and manage the flow of communication during the change to senior stakeholders that activities/ tasks to ensure readiness for go live. • Communicate the Business Readiness tasks that need to be “Lessons Learnt” forums. • Draft/ compile/ publish communication pieces. Qualifications and experience • Degree balancing competing demands and priorities. • Communication skills - Ability to apply accurate and succinct messaging, present complex concepts simply and communicate actionable findings and recommendations in a
functional lines
customer issues.
Ensure effective communication of planned and unplanned outages to customers customers within SLA and in accordance with the TJ communications policy.
Ensure alerts or escalations squad are responded to, resolved timeously, and communicated to stakeholders within SLA.
Establish and overcome barriers to information sharing, communication, and collaboration
cross the
the company policies, e.g. Escalation matrix, communications, etc.
Implementation, validation urgentissues
Drive and provide detailed communication of support requests to customers, in line with customer issues.
Ensure effective communication of planned and unplanned outages to customers and overcome barriers to information sharing, communication, and collaboration across the organization.
independently and meet deadlines.
â Good communication skills and a collaborative mindset.
â
gather and define requirements, facilitate communication, and support the implementation of solutions relationships with stakeholders, facilitating communication and managing expectations. Act as a liaison problem-solving, and critical-thinking skills. Excellent communication, presentation, and interpersonal skills. Proficiency