availability, stability and performance.
ticket-based system. Your day-to-day tasks will involve assisting both management and employees within our group Telephone Support for customers
ticket-based system. Your day-to-day tasks will involve assisting both management and employees within our group Remote IT Telephone Support for customers Remote assistance covering hardware, operating systems, email,
by Senior Developers Assist with software testing (own and co-developers) Assist with systems implementation
Developers
software-related issues promptly and efficiently. Assist end-users with software installations and updates hardware installations, upgrades, and maintenance. Assist in troubleshooting and resolving network and i
online activities for the business-to-business site Assist the Website Developer with setting up the new site troubleshooting, price queries, complaints, etc. Assist with client queries regarding deliveries and prices
online activities for the business-to-business site Assist the Website Developer with setting up the new site troubleshooting, price queries, complaints, etc. Assist with client queries regarding deliveries and prices
platforms and applications deployed thereon.
The following would assist a successful candidate:
Application platform
3rd line support via email, phone, and remote assistance. Visit client sites to troubleshoot, configure fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY. Applicant Responsibility: