Operations Reviews and also on new business growth calls with client / internal stakeholders. Business Value Willingness to work in a 24 x 7 environment. BPO Contact Centre exposure would be an advantage. An Important Announcement
WordPress Designer Freelancer needed, City Centre, Cape Town. Company Name: Koca Bean. We are looking
projects.
be required to work beyond office hours – some nights and weekends – as required by the needs of the
Experience Microsoft 365 & SharePoint Admin Centre Email Migrations Networking Setup, Maintenance
Forecasting Billing Attend Sales Calls, Practice Lead Calls & Staffing calls and take appropriate follow
principles. You will also be required to support a 24/7 Shift Team out of hours as needed on standby rotation rotation. You might be required to work on a staggered shift schedule to cover support for offshore customers
business. ENVIRONMENT: A top cloud CRM and Contact Centre solutions company in Southern Africa would like external applications and APIs, such as contact centres and Asterix. Ensure data integrity, security, and
logging and following up on calls Log calls on behalf of clients Test completed calls or queries from clients
support to staff
• Conduct hand-over at shift rotation.
• Monitor and manage network