Private Cloud – Infrastructure Specialist plays a key role in providing platform and infrastructure support and management for a large UK-based client. This role is responsible for the technical delivery of formal Private Cloud infrastructure service architecture, service design, service management, and configuration configuration management. The role involves implementing the required Private Cloud Strategy and contributing to IT assets and services, driving cost efficiencies, mobility, and productivity. This role ensures the resilience
integrity.
QUALIFICATIONS Good General IT level of education - Specialist IT skills essential Good Knowledge on organizational skills. Knowledge of English at a level that allows you to communicate freely with people Monitor Solutions in role, report and troubleshoot any problems as required. Apply security updates and the implementation of security systems and cloud services, Continuous technological improvement in selected industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
QUALIFICATIONS Good General IT level of education - Specialist IT skills essential Good Knowledge on organizational skills. Knowledge of English at a level that allows you to communicate freely with people Monitor Solutions in role, report and troubleshoot any problems as required. Apply security updates and the implementation of security systems and cloud services, Continuous technological improvement in selected industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
Intermediate Full stack Software Engineer. Key Roles and Responsibilities: Frontend and Backend Coding: career to the next level and be part of a collaborative team driving innovation, apply now and join us on
Key Roles and Responsibilities:
troubleshoots incoming employee calls. Provides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network resolution of problems or escalation on behalf of the customer to appropriate technical personnel. Provides case implements standard operating procedures and customer service guidelines relating to IT support.
As exercise your excellent customer service skills along with the ability to apply technical knowledge to
Summary and Primary Objectives The Systems Engineer role is to provide support and perform maintenance within maintain client Microsoft 365 environments including services such as Exchange Online, SharePoint, Teams, etc serve as a 3rd level of escalation for the Service Desk attending to more intricate service requests or or requests which require a higher level of permissions. Requirements: Qualifying Experience 4-5 years' Server Virtualization and security hardening. Customer Service experience Education and Training Grade 12
Analyst to join their team. The primary purpose of the role is operational support of the production Back-Office relating to the Back Office squad
Customer Service
Provide after-hours support resolution for support requests to customers, according to the Service Level Agreement
Configure troubleshoot, isolate, repair, and resolve all customer issues.
Ensure effective communication communication of planned and unplanned outages to customers within SLA and in accordance with the TJ communications
Company specialising in Delivering fresh, tech-led customer engagement solutions for global brands is looking crucial role in providing top-notch support to both our internal staff and external customers.
The Role:
In this role, you''ll be the go-to person for resolving IT issues companies, as well as supporting our valued external customer base.
Experience: