where and when necessary. Troubleshoot and assess repairs of Windows PCs and/or computer assembly. Troubleshoot laptops and coordinate with service providers for repairs. Provide technical support to the Theatre and Fine
installations/ID Station setups where required, IT Repairs
installations/ID Station setups where required, IT Repairs Create users forms and submit for Test users and
server/network related upgrades, installations & repairs Schedule downtime and negotiate with vendors to
server/network related upgrades, installations & repairs
Schedule downtime and negotiate with vendors
planned maintenance, proactively identifying and repairing network difficulties, responding to network connectivity
planned maintenance, proactively identifying and repairing network difficulties, responding to network connectivity
service provision
developments and agreed service level timelines for repairing defects. Drive Continuous improvement ∙ Coach
developments and agreed service level timelines for repairing defects. Drive Continuous improvement ∙ Coach