foster positive customer experience. Define operational processes in line with developed strategies to positive customer experience outcome. Ensure such operations aligns to OneX process and procedures. Continuously technical teams. Continuously review and assess operational trends in the customer environment, identify least five (5) years active experience managing operations and service delivery in customers environment Required Capabilities: Self-motivator able to operate without supervision and not wait for others to
enhancements and the end results are stable systems that operate in line with the business rules. Accountabilities: appropriate leader or stakeholders - Ensure day to day operational support required from area of specialisation implement specialist knowledge within the day to day operations of the organisation Maintain expertise level improve our Customer's experiences -Driving operational efficiencies -Influence: Engage with Customers right for AfroCentric and Customers -Owning operational decisions and knowing oneself Knowledge -Knowledge
development and operations teams to ensure agreed availability, supportability, and operational capability key system documentation. • Define target IT Operations model, drive transformation to reach the target teams • At least 5 year of experience in managing operations • Financial Services experience is an advantage and Skills • Vast experience in IT delivery and operations management • Working knowledge of software engineering
development and operations teams to ensure agreed availability, supportability, and operational capability key system documentation. • Define target IT Operations model, drive transformation to reach the target teams • At least 5 year of experience in managing operations • Financial Services experience is an advantage and Skills • Vast experience in IT delivery and operations management • Working knowledge of software engineering
Platform team, you'll spearhead the development and operation of innovative software solutions, leveraging top-tier Collaborate in a DevOps team to implement and operate functional services in our Generative AI platform Create and maintain documentation. - Analyze operational incident
performance-related incidents Execute general operational duties applicable to your area Matric, Diploma team of passionate individuals Experience in operations and project management Computer literate with Entrepreneurial fl air and good knowledge of operations management Sound technical industry knowledge
improving the operational stability.
delivering impactful solutions that enhance business operations worldwide. If you thrive in fast-paced settings timely resolutions to ensure smooth software operations. Professional & Technical Skills: Must Have timely resolutions to ensure smooth software operations.
on improving the operational stability. Works on automation of platform operations, troubleshooting and Experience with technical documentation and standard operating procedures. Strong analytical skills and ability
required.