incidents with software vendors if required. Updating internal knowledge base and documentation. Work with business
meets client expectations. Escalate issues to internal stakeholders, following company approved processes profitability standards for each project. Interact with internal and external stakeholders through email, recorded
other internal systems to ensure data quality via Application calls or coding. Apply auditing, change-tracking
requirements and putting forward recommendations on how internal, and external clients' processes can be improved
2nd line support, and product teams to serve internal and external customers. Grade 12, or equivalent
objectives. Interact with company managers on internal and external operations that are impacted by the
Programme and project management Resource Management Internal and external networking University degree in BEng(Industrial)
integration testing. Identify, design, and implement internal process improvements: automating manual processes
Resolving basic issues or interfacing with other internal teams to access the integrations and/or API's
hardware designs. Code versioning. Consulting with internal stakeholders to determine the scope of software