Logistics processes and set up as a functional IT consultant (process design, customizing and specifications
ESSENTIAL SKILLS:
CAB
Our company is urgently looking for potential Consultants to join our Payroll & HR team based at either service different clients. The HR & Payroll Consultant will be responsible for administering and overseeing successful candidate will be responsible for Consulting on the following People modules: Sage 300 People Payroll Modules People Employee Self Service The Consultant will be responsible for the following duties Training Closure meetings Maintenance consultations On-site consulting and ad-hoc telephonic support. Degree/Diploma
As a SAP BW Consultant specializing in the automotive industry, you're stepping into a pivotal role where
support. Interaction with clients through meetings, calls, and emails. Handling Tickets and Tasks with the Executing analysis and resolution of Production Support calls. Raising Change Requests (CRs) and writing Functional Carrying out regression testing. Interacting with consultants of other modules. User interface transactional
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and
- Engage with clients through meetings, calls, and emails.
- Issue Handling:
calls.
- Change Management:
Interaction:
- Interact with consultants of other modules and analyze/solve SAP Module
accounted for. Keep the asset register up to date. Log calls with external providers where and when necessary technical support to the Theatre and Fine Arts Centre. Relocate, install, set up, and configure technology Manage support calls by providing continual feedback, timely resolution, and follow-up calls subsequent to
practical experience with IT Infrastructure (Data Centres, Networks, Servers, Storage, Middleware, Cloud
Key Responsibilities: