milestones. Set up JIRA projects and create Jira tickets that address systems integration tasks as part
clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility for closing the
resolving and closing Operational and Maintenance tickets within defined SLA's (Service Level Agreements)
clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility for closing the
lifecycle, change management) o Resolve incident tickets Any additional responsibilities assigned in the