best practice knowledge to administrators and teachers in accordance with the learning goals of the school Engineer will in addition evaluate and advise on all technology components, such as software, hardware maintain technical and functional documentation for required systems. Develop and maintain Standard Operating BSc degree in Computer Science or relevant field Required Skills and Experience At least five (5) years
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service. The engineer answers incoming calls, tracks all information on the Remedy system along with their Outlook, VPN, APN (3G), monitoring and tracking of all systems. The engineer will also play a key role in Operations Manager if it cannot be resolved. ROLE REQUIREMENT Pro-actively managing VIP's on the Vodacom campus connectivity. Availability at all hours, when if and when required. The logging of all requests via telephone end to end all calls logged and providing updates to keep customers informed. Include all troubleshooting
definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility Project kick-off: For each project, identifies all technical and engineering client/site responsibilities matters, milestones and all client dependencies. Project lifespan: Ensure that all their projects are delivered milestones and invoices etc. Tracks and drives all the required dependencies and actions with the client. documentation (progress reports) updates. Identifies all tasks necessary from internal teams (Product design
project. Work with the Manager Projects to ensure all changes are understood and documented for potential Project Planners and Site Management to minimize all Risks. Be prepared to discuss project quality, client reports Manage all Tender program and Contract Award program from Head Office Review all Project Programmed Programmed for all the site to mitigate all Risks Resource management Determine project roles of team members members based on project requirements, timeframes and budget. When necessary work with external contractors
project. Work with the Manager Projects to ensure all changes are understood and documented for potential Project Planners and Site Management to minimize all Risks. Be prepared to discuss project quality, client reports Manage all Tender program and Contract Award program from Head Office Review all Project Programmed Programmed for all the site to mitigate all Risks Resource management Determine project roles of team members members based on project requirements, timeframes and budget. When necessary work with external contractors
Effectively action the travel booking process at all levels, resulting in an efficient, effective, and differentiates the business. Ensure the ongoing of all-encompassing viability of the division. The consultant process at all levels, including reservations, fares, ticketing, re-issues, refunds for all routing complexities generalist role within the team. 99% of calls required to be answered. 95% adherence to Call SLA criteria attained on QC checks done on reservations. Ensure that all fees are correctly charged at time of ticketing including
maintenance and updates whenever prompted and required – Regular troubleshooting of operating systems exams) – Be first to arrive on exam days ensuring all PC machines are working efficiently before the scheduled maintaining an accurate count of all the computers and servers at all times – Report damages and stolen – Assist in the day-to-day operations whenever required by the management The post Junior IT Technician