maintenance procedures Document processes Maintain service desk records Provide first time resolution Knowledge
being a Client Experience Manager in security services. Your mission? To make sure customers feel like delivering top-notch service and handling all the ins and outs of our Security Services Department. Your of hands-on experience managing operations and service delivery in complex customer environments. Additionally years of experience leading multicultural teams in service delivery settings. Your ability to foster collaboration Moreover, a strong understanding and exposure to service management tools and monitoring mechanisms are
scene? That's where you come in as the Technical Service Lead. Your mission? To blend business goals with heights, they are seeking a skilled Technical Service Lead to join their Aviation Department and contribute adventure, rewards await. Think competitive pay, sweet benefits, and chances to level up your skills. But beyond
is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's respecting, trusting and assisting each other. Working together as a team to improve service delivery Helpdesk Monitoring and delivering Service Desk outputs. Incident Management Assisting with Incident and Problem
We are looking for an EUC Technician/ IT Service Desk Agent to be based in Bloemfontein. The successful responsible for all end user support and service desk services to be delivered to client. Key responsibilities: responsibilities: To provide efficient and effective customer service to the Customer New equipment installation, such updating the resolutions on IT Service management systems. Supporting and assisting in the roll out of new software Bi-weekly oversight report on performance and service requirements Ensure adherence to all COMPANY and
Job Description:
iOCO Infrastructure Services: Where Challengers and Innovators Thrive.
We are seeking a Customer Customer Service Engineer I Â with strong problem-solving skills, excellent communication abilities, and a customer-centric approach to service delivery.
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What you’ll expertise:
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding
development and technologies that can be used to benefit the Company.
standards in the digital age. About the Role: Service Excellence Coordinators are responsible for driving improvement initiatives within contact center or Managed Service Provider (MSP) environments. Requirements: Demonstrated improvement initiatives within contact center or Managed Service Provider (MSP) environments.
seasoned professional with a passion for client services and leadership? An exciting opportunity awaits experienced Business Unit Manager to oversee our client services division. In this role, you will be responsible a track record of delivering results in client services, we invite you to join our team and be part of Demonstrated ability to drive revenue and manage client service contracts Minimum Desired Experience: Minimum of client service operations, including end-user devices (printing, laptops, desktops, managed service desk