(Northern Suburbs) is currently looking for a Field Service Engineer to join them on a permanent basis IT / Business Ensure that all software is working correctly before handing over a new workstation to the End Updating and concluding incidents, requests and service requests on the CA and SRS system within the agreed support diagnosis and support for output device services Contribute to the end user knowledge base Escalating Team Viewer Basic network troubleshooting skills Service Management and Call Ticketing systems (E.g. CA
their qualifications (degrees/ diplomas) for an in-service training in the various occupations mentioned below: Ms Office) Strong administration skills Client Service orientation Ability to work in and as part of a
IT Infrastructure Services Manager - Automotive Aftermarket Parts responsible for overseeing and managing coordinating resources and timetables with user departments. People Management Provide guidance and support systems, including anti-virus software, print services and email provision Provide secure access to the including desktop OS, server OS and supporting services(including Enterprise Active directory domain management
Manage Technical department and ensure high level of customer services, this includes counter support
end-users
Min. 10 years exp as a Tech Service Manager
Must have security product knowledge
Office Automation company is hiring. Service Controller who is highly organised, able to multi task, friendly and helpful to customers 4 - 5 years admin / service experience Excellent communication, telephonic work attendance essential. Excellent customer service manner Meticulous completion of documents
Office Automation company is hiring. Service Controller who is highly organised, able to multi task, friendly and helpful to customers 4 - 5 years admin / service experience Excellent communication, telephonic work attendance essential. Excellent customer service manner Meticulous completion of documents
Well-established IT security services company has an opportunity for a Managed Services Manager available within within their Managed Service and Software Support Department at Route 21 Corporate Park, Irene, Gauteng technologies and software. Basic understanding of IT service management principles (ITIL certification is a centre metrics to ensure efficiency and quality of service. Supervise the Support Staff, ensuring they perform implement strategies based on data analysis to enhance service delivery and Support reliability. Ensure timely
As the IT Service Management Administrator, you will be responsible for providing the general support a deep understanding of ITIL and experience in service delivery, incident, and problem management, change management, request management, CMDB and continuous service improvement. If you are a dynamic professional RESPONSIBILITES: Administer and maintain the ITSM service desk platform FreshService Customize the ITSM tool workflows, automation rules, and service catalogue items. Define and manage service-level agreements (SLAs).
Well-established IT security services company has an opportunity for a Managed Services Manager available within within their Managed Service and Software Support Department at Route 21 Corporate Park, Irene, Gauteng technologies and software. Basic understanding of IT service management principles (ITIL certification is a centre metrics to ensure efficiency and quality of service. Supervise the Support Staff, ensuring they perform implement strategies based on data analysis to enhance service delivery and Support reliability. Ensure timely
Senior Client Service Analyst to join our team. As a seasoned Senior Client Services Analyst, your support on systems and services to clients across various markets and services, including specialized
What you’ll do: