to train new trainees and develop the existing agent capabilities. Can confidently deliver required courses Coordinate with Gradbay Manager to help transition agent from Training to Gradbay as per expectations Coach Coordinate with Gradbay Manager to help transition agent from Training to Gradbay as per expectations Keep
and desktop support. And hey, as you dive into airline industry tech, your insights will be gold, steering
warranties. Matric; 2 years' experience as a call centre agent; MS Excel advanced MUST be admin driven and excellent
warranties. Matric; 2 years' experience as a call centre agent; MS Excel advanced MUST be admin driven and excellent
warranties. Matric; 2 years' experience as a call centre agent; MS Excel advanced MUST be admin driven and excellent
BI, PowerApps, Power Automate, and Power Virtual Agents to address business requirements. Leading the development BI, PowerApps, Power Automate, and Power Virtual Agents) and its integration with other Microsoft services
Team, Merchants Department, Impacted Call Centre Agents.
travel booking process at all levels, including reservations, fares, ticketing, re-issues, refunds for all criteria. 95% attained on QC checks done on reservations. Ensure that all fees are correctly charged
ence, feeling of ownership, and attitude of an agent of transformation.
Proactivity in