iOCO Infrastructure Services: Where Challengers and Innovators Thrive.
We are currently hiring X2 Service Desk Agents I to join our IT support team. As Service Desk Agents, your Years’ experience in an IT service desk environment
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding
As the IT Service Management Administrator, you will be responsible for providing the general support a deep understanding of ITIL and experience in service delivery, incident, and problem management, change management, request management, CMDB and continuous service improvement. If you are a dynamic professional RESPONSIBILITES: Administer and maintain the ITSM service desk platform FreshService Customize the ITSM tool workflows, automation rules, and service catalogue items. Define and manage service-level agreements (SLAs).
work experience as Tech Service Manager Management experience of Technical Services Management experience
work experience as Tech Service Manager Management experience of Technical Services Management experience
(Asset Management): Financial Services Industry: Cape Town
Reporting adopted using quality, governance, and customer service as the top-of-mind business requirements practices
of Roll-out plans 3. Teaching and Learning 4. Service Delivery 5. Assessment and Moderation 6. Leading advantageous qualities: Qualified Assessor and Moderator in MICTSETA or Services SETA: Experience: At least 5 years
of Roll-out plans 3. Teaching and Learning 4. Service Delivery 5. Assessment and Moderation 6. Leading advantageous qualities: Qualified Assessor and Moderator in MICTSETA or Services SETA: Experience: At least 5 years
market for decades. It puts this experience at the service of its clients in the public domain, and the increasing today and tomorrow. As a co-creator of public services, it supports its clients in using innovative solutions moments in their residents' lives. Registering a child, registering a marriage or applying for a driver's is how our client adds value and changes public services for good. As a Technical Consultant your responsibilities
finding. Preparing maintenance schedules (PPM) and registers of all assets. Liaising with tenants on break and reports on the systems. Ensure the service providers Service level agreements are managed according terms and conditions that were agreed on. Customer Service Management Liaise with tenants and resolve building
is a Managed IT Support Services and Technology Solutions Provider. Our services include comprehensive private investors. The company has begun offering services as of the 1st March 2022 Our staff complement B-Tech degree in Civil Engineering. Professionally registered with ECSA as a Professional Engineer or Technologist