Reference: JHB002008-DDT -1 Are you a seasoned Technical Support Manager with a passion for leading high-performing experienced professional to helm our clients' technical support department, drive exceptional customer years) in a technical support leadership role within the ISP industry. Strong technical background with Responsibilities: Team Leadership: Lead and manage a team of technical support agents, providing guidance, coaching, and effective resolution of customer inquiries, technical issues, and service requests, while maintaining
years) in a technical support leadership role within the ISP industry.
very technical, and you will have the many opportunities to get involved in not just technical support complex projects for customers.
Position: Technical Content Writer Location: Bellville (not remote) Industry: Information Technology Update FAQ’s & troubleshooting guides Update technical user guides Work with subject matter experts to & technical material Collaborate with development & training teams The post Technical Content
Currently seeking a Technical Support Controller for an award-winning tracking company based in Hillcrest experience, or completed courses in IT / systems / technical background will be advantageous. Extensive server
for a Technical Analyst to join our team in Cape Town - hybrid.
The OneStream Technical Analyst be required to work with functional and other technical team members to build and implement end-to-end Preferred
Technical skills
GROUP IT architecture processes with the focus on Technical Lifecycle Management (TLM) Support with the Planning with focus on TLM. Supporting the development of technical recommendation with respect to TLM. Updating & experience ESSENTIAL SKILLS Broad understanding of Technical Lifecycle Management (TLM) in IT Prior experience (both verbally and written) with both technical and non-technical colleagues / users.
3rd Line Technical Support Engineer (JB4435) Newlands, Cape Town (Hybrid Role) Market Related Duration: 3rd Line Technical Support Engineer, you will be responsible for providing advanced technical support Minimum Requirements: 3 years of experience in a technical support role. Proficiency in Microsoft Windows extra mile to ensure satisfaction. Participate in technical presales design and project planning. Please do extra mile to ensure satisfaction. Participate in technical presales design and project planning. Minimum
Technical Product Owner - Western Cape The Technical Product Owner is responsible for the successful analysis, project management and support. The Technical Product Owner is responsible for coordinating This role requires a deep understanding of both technical aspects and user needs, and a commitment to delivering someone with at least 3-4 years of experience as a technical product owner/ project manager/ business analyst have experience using Jira for agile delivery. Technical acumen is a must for this role, and successful
Segment. Key TASKS : Provide both on and off-site technical support and consultancy to prospective and existing communication skills and sensitivity to varying levels of technical competency in clients and the pressures clients to liaise with customers in an empathic and technically effective manner. • Excellent communication skills skills with the ability to provide advice to non-technically aware customers. Education and Experience Required: communicate product information and technical concepts effectively to a non-technical audience • Fluent working