To lead a team of second line technical support agents, ensuring swift and effective resolution of customer
To lead a team of second line technical support agents, ensuring swift and effective resolution of customer
systems across six countries, utilising a network of agents and shop owners. Coding is primarily done on the
electricity and smartphones through a network of agents and merchants. The young, hardworking team values
Knowledge
Understanding of voice assistant and conversational agent technologies Familiarity with speech recognition
Understanding of voice assistant and conversational agent technologies Familiarity with speech recognition
standing of voice assistant and conversational agent technologies
standing of voice assistant and conversational agent technologies
team of Tier 2 Support agents, while also managing a team of Tier 1 support agents in collaboration with