Excellence in Cape Town. To ensure stability and service delivery of the SAP finance production system. resolving issues that may arise. First and second line support for the following areas: Invoice to Cash, Accounts and transferring knowledge. Key Responsibilities Support the finance systems business processes and integrations discrepancies, delivering exceptional service to all stakeholders Support invoice automation solutions, with System integration and data reconciliation queries support and investigations Troubleshoot integration issues
Desktop Support Engineer - Western Cape DUTIES WILL INCLUDE, BUT ARE NOT LIMITED TO: Job Title: Desktop Desktop Support Engineer Are you dedicated to providing efficient and effective support to wonderful customers as a Technical Support Specialist Key Responsibilities: - Provide outstanding support via our Helpdesk endpoint management, and backup solutions. - Server Support - Weekly and monthly Maintenance - Troubleshoot
MUST HAVE
deployment practices.
years' experience with integration development and support. Experience working with one or more integration various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the twenty years of experience in delivering business services, garnering stellar client references, and maintaining
MS System Center Operations Manager (SCOM) IT service delivery (ITIL) Intune Microsoft System Center Zscaler support Jump Desktop - (RDP, VNC, Fluid) MS NDES - Network Device Enrollment Service ITSM ticket (ServiceNow) Workstations WSUS - Windows Server Update Services Software Deployment ABOUT US EXL is the indispensable industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the
JOB DESCRIPTION Key Responsibilities: User Support Triaging and Technical Troubleshooting Incident Management Management Documentation Software and Application Support Continuous Improvement Requirements: Based in Cape matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation and ServiceNow configurations. Experience with remote desktop tools and IT service management software. Mentorship ABOUT US EXL is industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
applications
Take full responsibility for any in scope monthly service / project reviews and identify opportunities for renewals
the mining sector is looking for a Change and Service Integration Analyst
6 months contract op provide support, guidance and assistance to users of Operational Technology solutions and services within networks and infrastructure
Familiarity with IT service management (ITSM) tools like ServiceNow, BMC Remedy
or a related field is often required.
Certifications such as ITIL (Information Technology Infrastructure