application support; NetSurIT Cloud operation security centre). Computer builds (standard company build policies) offices across SA (remote configuration). Covering calls for other office facilities such as connectivity office connectivity; phones). Record and analyze IT calls logged and determine patterns to pro-actively assist
how they want and manage everything themselves. We call it Freedom. About the Job No network is the same: the customers cloud-based PBX , troubleshooting call quality issues, or ensuring a smooth number porting months), you'll be sending lots of emails and be on calls that can take up a good chunk out of your day. This handling number porting requests: Taking inbound support calls. Proactively assisting customers with their willing to unlearn what you know when the situation calls for it. We're looking for people who have no problem
you’ll do:
you’ll do:
(advantage) Min 3 to 5 years working experience in the call centre industry is a must Display a strong technical
maintenance at Data Centres Gambling – 0800 Services: FreePBX extension management / manage call recordings Cloudflare
accounted for. Keep the asset register up to date. Log calls with external providers where and when necessary technical support to the Theatre and Fine Arts Centre. Relocate, install, set up, and configure technology Manage support calls by providing continual feedback, timely resolution, and follow-up calls subsequent to
Years' working experience in Network Operations Centre (NOC) Shift Environment Consultant: Chante Du Toit
Digital/Design space. Skills and Attributes: User-centred design experience Highly proficient in design and teams including product development and the contact centre. A flexible approach as you'll be required to work