post-implementation phases. Change Management and Training: Support change management initiatives by assessing and end-users. Develop and deliver training materials, Conduct training sessions, Provide ongoing support
standards). Ability and willingness to coach and give training to fellow colleagues and users when required. operation manual. Creation of Test Cases. User training (Key users). System testing/parallel runs. System project. Ability and willingness to coach and give training to fellow colleagues and users when required.
standards) Ability and willingness to coach and give training to fellow colleagues and users when required Support and operation manual Creation of Test Cases User training (Key users) System testing/parallel runs System project Ability and willingness to coach and give training to fellow colleagues and users when required Willing
opportunities above and beyond training required by the company. Train other innovators through both formal formal and informal training programs. Internal Operations Suggest areas for improvement in internal
performing upgrades and maintenance tasks, and training end-users on how to use technology effectively in Call Management System
resolution steps and user communication. Training: Conduct training sessions for end-users to enhance their Oracle Flexcube functionalities. Prepare and update training materials to reflect changes and improvements
professional relationship with customers.
specific units. • Promote and support end-user training efforts in preparation for go live. • Ensure that feedback is provided by the Training team and People Partners that all training has been completed. • Coordinate support and execute the change through appropriate training and engagement. • Manage and coordinate Go-live
specific units.
Promote and support end-user training efforts in preparation for go live.
Ensure feedback is provided by the Training team and People Partners that all training has been completed.
support and execute the change through appropriate training and engagement.
Manage and coordinate Go-live
responsible to lead a team of professionals that are trained to provide support, guidance, and assistance to documentation for compliance purposes. Provide training to staff on change management processes. Offer including process guides, training materials, and support documentation. Provide training and knowledge transfer